We identified a temporary outage affecting access to our platform due to an external network issue with our infrastructure provider. During this window, all services> were unreachable. Service has been fully restored and we are now operating normally. No data was lost, and the server is currently stable.
Resolved
We identified a temporary outage affecting access to our platform due to an external network issue with our infrastructure provider. During this window, all services> were unreachable. Service has been fully restored and we are now operating normally. No data was lost, and the server is currently stable.
Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and features in use.